The housing department is definitely efficient and also not efficient.
Efficient because;-
Within a day, the officer in charge of my account got back to me, First call to confirm my number and my enquiry. Half an hour later again to give me the explanation
Inefficient because:-
She explained that in 1988, they made a wrong calculation and charge me RM2 less from then on. That is why from now on I have to pay RM14 more every month till 2013. When asked to give me the calculation, she said that they are not banks and so cannot send me the calculation!
!!!???!!!
Is this acceptable? I wonder if one can sue them!
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